Terms of Use

Last Updated: October 21, 2026

Welcome to SUAVIOLA.

This website and any related mobile websites, applications, pages, services, tools, or features (collectively, the "Site") are operated by Tripico LLC under the brand name SUAVIOLA.

These Terms of Use govern your access to and use of the Site and any related services provided by SUAVIOLA.

Throughout these Terms of Use, the terms "SUAVIOLA," "Company," "we," "us," and "our" refer to Tripico LLC.

Any purchases made through our Site are also subject to our Terms of Purchase, Return & Refund Policy, Shipping Policy, and other applicable policies. Our Privacy Notice explains how we collect, use, and protect personal information.

By accessing or using this Site, you agree to comply with these Terms of Use. If you do not agree, please discontinue your use of the Site.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE. YOUR USE OF THE SITE CONSTITUTES ACCEPTANCE OF THESE TERMS, SUBJECT TO APPLICABLE LAW.

1. Data Integrity

You represent that all information, data, and materials you provide through the Site or to SUAVIOLA through other communication channels are accurate, current, complete, and truthful.

You are responsible for maintaining the accuracy of your information, including:

• Your full name and contact details

• Email address and phone number

• Billing and shipping addresses

• Customer account information

• Payment-related information

• Any other information necessary to process your order

You agree to update or correct inaccurate information promptly.

SUAVIOLA is not responsible for delays or errors resulting from inaccurate information provided by customers, except where otherwise required by applicable law.

2. Privacy Notice

We respect your privacy and are committed to handling personal information responsibly.

Our Privacy Notice describes how we collect, use, disclose, store, and protect information obtained through our website, checkout process, customer service communications, and other interactions.

By using our Site, you acknowledge our Privacy Notice.

Where required by applicable law, we will obtain your consent before processing personal information for specific purposes.

We encourage you to review our Privacy Notice to better understand your privacy rights and choices.

3. License and Site Access

All content available through the SUAVIOLA website, including but not limited to text, product descriptions, photographs, images, graphics, logos, icons, illustrations, designs, videos, downloadable materials, interfaces, software, and page layouts, is owned by SUAVIOLA, Tripico LLC, our licensors, or other applicable rights holders.

Such content is protected by copyright, trademark, and other applicable intellectual property laws.

SUAVIOLA grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for lawful personal, non-commercial purposes.

You may view, download, or print portions of the Site for personal use, provided that you do not alter or remove copyright, trademark, or other proprietary notices.

You may not use the Site or its content for unauthorized purposes, including:

• Copying or reproducing Site content for commercial purposes without permission

• Redistributing, publishing, licensing, selling, or creating unauthorized derivative works

• Using automated bots, crawlers, scraping tools, or data extraction technologies without authorization

• Uploading or transmitting viruses, malware, or harmful software

• Attempting to gain unauthorized access to accounts, servers, databases, or other systems

• Interfering with website functionality or security

• Misrepresenting your identity or impersonating another individual or organization

• Using the Site for fraudulent, deceptive, or unlawful activities

• Engaging in conduct that may damage or disrupt our website or services

We reserve the right to restrict or suspend access to the Site when reasonably necessary to protect its security, integrity, or lawful operation.

Unauthorized use of the Site may violate applicable laws and may result in termination of access.

4. Content You Submit

You may have opportunities to submit content through the Site, including product reviews, ratings, comments, feedback, messages, photographs, or other materials.

You are responsible for ensuring that any content you submit is lawful, accurate, and does not violate the rights of others.

You may not submit content that is:

• False, misleading, fraudulent, or intentionally inaccurate

• Unlawful, threatening, abusive, or harassing

• Defamatory or invasive of another person's privacy

• Infringing on copyrights, trademarks, or other intellectual property rights

• Containing viruses, malware, or harmful code

• Intended to impersonate another individual or organization

• Designed to promote fraudulent or unlawful activities

By submitting content to the Site, excluding personal information governed by our Privacy Notice, you grant SUAVIOLA a worldwide, non-exclusive, royalty-free license to use, reproduce, display, distribute, adapt, and publish such content for purposes related to operating, promoting, and improving our business and services.

This license applies only to the extent permitted by applicable law and does not transfer ownership of your original content to SUAVIOLA.

You represent that you own or have the necessary rights to submit the content and grant this license.

We reserve the right to remove or restrict content that violates these Terms of Use or applicable law.

Nothing in this section is intended to prohibit lawful, honest consumer reviews or protected communications.

5. Links to Third-Party Websites

Our Site may contain links to third-party websites, payment platforms, shipping services, social media platforms, applications, or other online resources that are not owned or controlled by SUAVIOLA.

These links are provided for informational purposes or customer convenience.

We do not control and are not responsible for the content, security, privacy practices, products, or services of independent third-party websites.

Your use of third-party services is subject to the terms and privacy policies of their respective operators.

We encourage you to review the relevant terms and policies before providing personal information or making purchases through third-party websites.

To the fullest extent permitted by applicable law, SUAVIOLA is not responsible for losses arising solely from your independent use of third-party services outside our control.

6. Disclaimers

We strive to maintain accurate and reliable information on the SUAVIOLA website.

However, website content may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, availability, images, or other information.

To the fullest extent permitted by applicable law, the Site and its informational content are provided on an "as is" and "as available" basis.

We do not guarantee that:

• The Site will always operate without interruption

• All website information will be completely error-free

• Website functions will always be available or compatible with every device

• The Site will be free from all technical issues or security vulnerabilities

• Third-party services linked to the Site will remain available

We reserve the right to correct errors, update information, and modify website features when reasonably necessary.

Product colors, dimensions, materials, and appearance may vary slightly due to photography, lighting, device settings, or manufacturing tolerances.

Product-specific warranties, return eligibility, and remedies are governed by our Terms of Purchase, Return & Refund Policy, and applicable law.

Nothing in these Terms of Use excludes or limits mandatory consumer guarantees, product safety obligations, or other rights that cannot legally be waived.

7. Limitation of Liability

To the fullest extent permitted by applicable law, SUAVIOLA, Tripico LLC, and our respective officers, employees, agents, suppliers, licensors, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site.

Such damages may include, where legally excludable:

• Loss of business opportunities

• Loss of anticipated profits

• Interruption of website access

• Loss of certain data or information

• Technical errors or temporary service unavailability

• Issues arising from independent third-party websites or services

These limitations apply only to the extent permitted by applicable law.

Nothing in these Terms of Use limits or excludes liability for:

• Fraud or fraudulent misrepresentation

• Willful misconduct

• Personal injury where liability cannot legally be excluded

• Defective products where statutory liability applies

• Violations of mandatory consumer protection laws

• Any other liability that cannot lawfully be limited or excluded

Your statutory rights and applicable legal remedies remain unaffected.

8. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless SUAVIOLA, Tripico LLC, and our officers, employees, agents, and service providers from third-party claims, liabilities, damages, and reasonable expenses arising directly from:

• Your material violation of these Terms of Use

• Your unlawful use of the Site

• Your infringement of third-party intellectual property rights

• Your intentional misuse of website systems or services

• Fraudulent activities or willful misconduct associated with your use of the Site

This obligation applies only to the extent that the relevant claims or losses are legally attributable to your conduct.

Nothing in this provision requires you to indemnify us for losses caused by our own unlawful conduct or to waive non-waivable consumer rights.

9. Electronic Communications

When you visit the Site, place an order, create an account, or contact SUAVIOLA electronically, you may communicate with us through email, website forms, or other electronic methods.

You agree that we may provide transactional and service-related communications electronically, where permitted by applicable law.

These communications may include:

• Order confirmations

• Payment notifications

• Shipping and delivery updates

• Customer support responses

• Return and refund information

• Important changes to our services or policies

• Account-related notices

Where legally permitted, electronic communications may satisfy requirements that certain notices or disclosures be provided in writing.

Marketing communications are subject to applicable consent requirements and the preferences described in our Privacy Notice.

10. Site Postings

The SUAVIOLA website may allow customers to submit product reviews, ratings, comments, photographs, or other feedback.

We value genuine customer experiences and may review user-submitted content to maintain a useful and trustworthy shopping environment.

We reserve the right, where permitted by law, to remove or restrict content that:

• Contains unlawful or abusive material

• Violates another person's intellectual property rights

• Includes private information without authorization

• Contains spam or malicious links

• Involves fraudulent or deceptive activity

• Violates these Terms of Use

We do not guarantee that all submitted content will be published or remain available indefinitely.

However, we do not prohibit customers from sharing truthful experiences, including negative reviews, or exercising rights protected by applicable consumer review laws.

11. Trademarks and Copyrights

All trademarks, service marks, trade names, logos, graphics, designs, and other intellectual property displayed on the Site are owned by SUAVIOLA, Tripico LLC, our licensors, or their respective rights holders.

The SUAVIOLA brand name, logos, and related branding elements may not be used without prior written authorization, except as permitted by applicable law.

Website content, including photographs, product descriptions, graphics, page designs, and other original materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected content without obtaining appropriate permission.

Any unauthorized use of intellectual property may result in legal action where appropriate.

12. Claims of Intellectual Property Infringement

SUAVIOLA respects the intellectual property rights of others.

If you believe that copyrighted material, trademarks, or other protected intellectual property has been used on our website without proper authorization, please contact us.

Your notice should include:

• Your full name and contact information

• Identification of the copyrighted work or intellectual property you believe has been infringed

• A description of the allegedly infringing material

• The specific location or URL of the material on our Site

• A statement explaining why you believe the use is unauthorized

• A physical or electronic signature of the rights owner or an authorized representative

For copyright notices submitted under the Digital Millennium Copyright Act (DMCA), please also include the applicable statements regarding your good-faith belief and the accuracy of the notice, including the authorization statement made under penalty of perjury.

Please send intellectual property inquiries to:

Email: support@suaviola.com

Company: Tripico LLC

We will review properly submitted complaints and take appropriate action in accordance with applicable law.

This general contact address does not, by itself, constitute a formal DMCA designated-agent registration.

13. Dispute Resolution

These Terms of Use and any disputes arising out of or relating to your use of the SUAVIOLA website shall be governed by and construed in accordance with the applicable laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory laws of another jurisdiction apply.

Informal Dispute Resolution

If you have a concern or dispute regarding the Site, a purchase, or our services, we encourage you to contact our customer support team first.

Email: support@suaviola.com

We will make reasonable efforts to review your concern and seek a mutually acceptable resolution.

Legal Proceedings

If a dispute cannot be resolved through informal communication, either party may seek relief in a court or other forum having jurisdiction under applicable law.

Nothing in these Terms of Use prevents you from exercising mandatory consumer protection rights, filing complaints with appropriate regulatory authorities, or seeking legal remedies available under applicable law.

These Terms of Use do not impose mandatory arbitration or waive your right to participate in class or representative proceedings.

14. Changes to These Terms

SUAVIOLA may revise, update, or modify these Terms of Use to reflect changes in our operations, website functionality, services, or legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Changes will generally apply prospectively and will not retroactively remove rights acquired under completed purchases.

Your continued use of the Site after updated Terms become effective may constitute acceptance of those changes, to the extent permitted by applicable law.

We encourage you to review this page periodically.

15. Termination

We reserve the right to suspend, restrict, or terminate your access to the Site when reasonably necessary, including when:

• You materially violate these Terms of Use

• You engage in fraudulent or unlawful activity

• You attempt to compromise website security

• You misuse website services or systems

• Your conduct threatens the safety or rights of others

• Access restrictions are required by applicable law

Termination of Site access does not automatically cancel valid orders or eliminate existing legal rights or obligations.

Any outstanding orders, refunds, or customer service matters will be handled in accordance with our applicable policies and the law.

16. Severability

If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be limited or severed to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.

17. Entire Agreement

These Terms of Use, together with our Terms of Purchase, Privacy Notice, Shipping Policy, Return & Refund Policy, and other expressly applicable policies, constitute the relevant agreement between you and SUAVIOLA concerning your use of the Site and purchases made through it.

If a conflict arises between these Terms of Use and a more specific policy governing a particular transaction, the more specific policy will generally apply to that transaction, subject to applicable law.

Nothing in these Terms of Use limits rights or remedies that cannot legally be waived.

18. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use or our website, please contact us using the information below.

Brand Name: SUAVIOLA

Company Name: Tripico LLC

Customer Support Email: support@suaviola.com

Phone: +1 813-476-1954

Registered Business Address:

3561 Hildale Ave
Oroville, CA 95966
United States

Customer Support Hours:

Monday – Friday
9:00 AM – 6:00 PM (EST)